Several customers have reported that they are getting this error message on program startup. This error indicates that the program is having trouble getting the federal tax rates for 2016. This can safely be ignored because the 2016 tax rates have not been released yet.
You can avoid this error by turning off the automatic check for updates to tax rates. This setting is found under Tools->Program Setup->Payroll->Control Numbers. Uncheck the box at the top right labeled “Automatically check for tax rate updates”. The box can be checked again after you have updated to the latest version of the program.
The latest update (7.52.1311) for The Farmer’s Office and The Labor Contractor’s Office includes a correction for this error message. You can download this version using the Tools->Check for Updates option. An update for The Shipper’s Office and The Broker’s Office will be posted shortly. If you are using another Datatech program that does not have an update available using the Check for Updates option, contact Datatech customer support.