Datatech Network Survey

We know your time is valuable and want to make sure you have a smooth software installation. In order to do that, your company will need to complete our Network Survey below. 

Please begin by carefully reviewing each section of our Computer & Network System Requirements. This will ensure a smooth transition to our software. 

Computer & Network System Requirements

This information covers the system requirements for Datatech Accounting software packages. It is technical in nature and is designed to be reviewed by someone with knowledge of IT infrastructure. 

If you do not have internal or outsource IT personnel to review this document, Datatech can provide IT consultation for an additional charge.

Operating System: Microsoft Windows 10 Pro or Enterprise


Processor: Any x64 architecture processor, Intel Core i3 or higher recommended


RAM & Hard Drive: 8GB or more RAM, SSD recommended with 10GB or more available drive space. Additional space required for Document Management

Datatech software is designed as an on-premise, local network application. Multi-user environments require a Microsoft Windows Server Operating System.

Virtualized & Hosted Environments: Any virtualized deployment whether local or cloud may have impacts to performance and usability which need to be discussed with Datatech personnel in advance of installation. Physical, on-premise servers are highly recommended to host the Datatech software. If a virtualized server is used to host our software, the owner will be required to sign a disclaimer prior to installation.

Minimum Server Requirements

Operating System: Microsoft Windows Server 2016 or later

Processor: Intel Xeon Server Processor, E series for up to 25 users. Xeon Scalable Processor for over 25 users

RAM: Dependent on server load. 16GB RAM minimum

Hard Drive: Recommended Enterprise Class Solid State Drive(s), RAID. 20GB or more free space for Datatech software. Separate drive or drive array
recommended for 25+ users. Additional space required for Document Management

MS SQL: Datatech software requires Microsoft SQL Server installed on a network server. Datatech will install and configure the free version, SQL Server Express. SQL Server Standard (licensed product available at additional cost) may be required depending on various factors.

Database Location: The SQL database can be installed in a single server environment for installations of approximately 25 users or less. For installations of 25+ users, a separate database server is recommended.

Network Configuration

Active Directory: Datatech requires properly configured Microsoft Active Directory Domain. This includes Windows AD server handling network DNS, workstations joined to the domain with properly configured DNS and users logged into workstations using domain accounts.

Network Topology: The server hosting the database and all local workstations running Datatech software must be connected on wired Ethernet connections of at least 100mbps. Gigabit connections highly recommended.

Wifi: Datatech software should not be run on workstations connected via wifi. If a system connected on wifi must use Datatech software, it should remote connect into a workstation or server that is on wired Ethernet via Remote Desktop or similar.

Workstation Requirements

Operating System: Microsoft Windows 10 Pro or newer

Processor: Any x64 architecture processor, Intel Core i3 or higher recommended

RAM: 8GB or more

Hard Drive Space: minimal disk space needed

Domain/User: Workstations must be joined to domain and logging in as domain users.

Reports/Checks: A laser printer is required for all report and check printing. Business class multi-function printers and copiers are also acceptable.

 

Pallet Tags: Datamax thermal printers connected via Ethernet are recommended. Contact Datatech for all other options.

 

Not recommended: We do not recommend and cannot support printing issues for any consumer level ink-jet printers or multi-function devices.

 

Continuous Feed/Dot Matrix: We no longer support any continuous feed/dot matrix forms or printers.

Datatech programs do not run over the Internet or via VPN. All remote devices must connect to a desktop or server on the local network of the server hosting the Datatech software. There are several methods of accomplishing this, Datatech recommends Microsoft Remote Desktop Services.

 

Pallet Tag & Case Labels: If you will be using a pallet tag or case label printer in The Shipper’s Office, it will be necessary to have a site to site VPN or other private network routing as well as a network connected label printer. This requirement is so that the pallet tag printer can be setup as an IP printer on the terminal server hosting remote connections.

 

VPN: Although only required for applications using label printers, utilizing a site to site VPN is recommended in all multi-locations setups. This increases security of the terminal sessions and also allows for setup of network printers directly on the terminal server which alleviates print redirection issues.

 

Printers: It is recommended that all printers be network attached and setup as IP printers on the terminal server rather than relying on print redirection on a terminal server. This may necessitate the use of a site to site VPN or other private network connection. Using redirected printers in a terminal session may cause some errors and prompt users to select their printer each time a new session is started.

 

Limitations: In a terminal environment, certain aspects of Datatech software may not operate without additional software installed on the terminal server. In order to email certain reports, a configured 32bit MAPI compatible email client must be installed on the terminal server. Also certain reports are exportable to CSV/Excel format. Excel must be installed on the terminal server in order to use this export feature.

Battery Backup: In order to prevent corruption of data, all servers must have a battery backup with automated shutdown. It is also recommended that all network switches and workstations also be protected with battery backups.

 

Data Backup: We recommend both a local and cloud backup of all critical data. It is recommended a backup solution designed to back up SQL databases is used.

 

Internet & Remote Access: High speed Internet is required to remote connect for install and setup of Datatech software. We will provide a remote connect program so that our installation and support personnel can install and support the program. An administrator level account is required for us to install and update Datatech software.

 

Apple PC’s/Tablets: Datatech software does not run on Apple products. Tablets on any operating system are not supported. It may be possible to connect mobile devices to a terminal server that runs the Datatech software.

 

Software Firewalls & Anti-Virus: Windows & 3rd party software firewalls may need to be configured to allow communication with the SQL server. This is the responsibility of the customer to have configured. Business grade anti-virus software is recommended. Antivirus software must be configured to exclude any Datatech programs and shares from real-time scanning on both the server and workstations.

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